Security, privacy and compliance at Northwind Cloud
Northwind Cloud encrypts customer data in transit and at rest, and every employee signs in with single sign-on and MFA.
The frameworks Northwind Cloud complies with, as part of its security program.
ISO 27001:2022
In progressSOC 2 Availability
In progressSOC 2 Confidentiality
In progressSOC 2 Security
In progressISO/IEC 27001:2022
In progressCertification audit planned for next quarter.
Live status of the controls in our security program.
Change Management Policy & Procedure
MonitoringThe organization documents and approves change management and secure development procedures that describe how changes to production are requested, reviewed, tested, approved and deployed.
Secure System Modification
MonitoringThe organization manages production code in a connected version control system, and every active repository is classified as in or out of audit scope.
Approval of Changes
MonitoringThe organization requires every code change to be reviewed and approved by someone other than its author before it is merged, and enforces this through branch protection that also applies to administrators.
Clock Synchronization
MonitoringProduction systems synchronize their clocks with an approved time source so that timestamps in logs are consistent across systems.
Test Data Protection
MonitoringThe organization keeps test environments separate from production and does not use production personal data for testing unless it is protected to production standards; every in-scope infrastructure resource has an owner so test resources can be identified.
Conspicuous Privacy Notice Link
PassingThe organization displays a clearly visible link to its current privacy notice in every in-scope product.
Production System Access Review
MonitoringThe organization reviews who has access to each production and critical system at the frequency set for that system, and removes or adjusts access that is no longer justified.
Access Control Policy & Procedure
PassingThe organization documents and approves an access control policy and procedure that describe how access to systems and data is requested, approved, granted, reviewed and removed.
Identity Validation
MonitoringThe organization assigns an owner and a documented access model to every critical system, and every active account on those systems has a recorded role consistent with the user's job.
Termination of Employment
MonitoringThe organization revokes or disables the accounts of departing staff on every critical system as part of offboarding, within the defined offboarding deadline.
Production Database Access Restriction
MonitoringThe organization limits access to production databases and cloud infrastructure to identified, authorized people: accounts are reviewed periodically, console users and the root account use MFA, credentials unused for 90 days are disabled, and resources are not exposed directly to the internet.
Multi-Factor Authentication
MonitoringThe organization enforces multi-factor authentication on every in-scope critical system, and every human account with access to those systems has it enabled.
User Privilege Reviews
MonitoringThe organization periodically reviews the privileges held by accounts on critical systems, confirms that each account belongs to an identified person or service, and removes privileges that exceed what the role needs.
User Access Reviews
MonitoringThe organization periodically reviews the accounts on each critical system against current staff and their roles, and every active account is mapped to an identified person or classified as a service account.
Full Device Encryption
PassingThe organization requires full disk encryption to be enabled on every active in-scope staff device.
Session Lock
MonitoringThe organization requires every staff device to be registered, linked to its user and reporting its status, and to lock the screen automatically after no more than 15 minutes of inactivity.
Media Disposal Policy
PassingThe organization documents how storage media and devices holding company or customer data are wiped or destroyed before disposal or reuse, and keeps a record of each disposal.
Encryption of Data at Rest
MonitoringThe organization encrypts the production databases and storage services that hold company or customer data at rest.
Transmission Confidentiality
MonitoringThe organization encrypts data in transit over public networks: products and production endpoints are served only over HTTPS, and TLS is required for connections to production services.
Data Backup Policy
PassingThe organization documents which data is backed up, how often, where backups are stored, how long they are kept and how restoration is tested.
Data Backups
MonitoringProduction systems have automated database backups and storage versioning enabled, so that data can be recovered after deletion, loss or corruption.
Backup Restoration Testing
PassingThe organization restores data from backups at least every 12 months to confirm they are complete and usable, and records the result of each test.
Data Classification Labels
PassingThe organization assigns a classification level to the information it handles and labels data and systems with that level, so the matching security and privacy safeguards are applied.
Data Retention Policy
PassingThe organization documents how long each category of data is kept and how it is securely deleted once its retention period ends.
Data Protection Policy & Procedure
PassingThe organization documents and approves a data protection policy that sets the lawful bases, purposes, safeguards and responsibilities for processing personal data.
Disaster Recovery Testing
PassingThe organization tests its disaster recovery plan at least every 12 months and records the results and any follow-up actions.
Encryption Policy & Procedure
PassingThe organization documents and approves an encryption policy that defines where encryption is required, which algorithms are allowed and how cryptographic keys are managed.
Password Management Guidelines
PassingThe organization defines password rules covering length, reuse, sharing and storage in an approved password manager, and these rules apply to every account used for company work.
Data Classification Policy
PassingThe organization documents and approves a data classification policy that defines the classification levels and the handling rules for each level.
Disaster Recovery Policy
PassingThe organization documents and approves a disaster recovery plan that sets recovery objectives, assigns roles and describes how critical systems are restored after a major disruption.
Business Continuity Policy & Procedure
PassingThe organization documents and approves a business continuity plan that identifies its critical services and how they keep operating during a disruption.
Privacy by Design Policy
PassingThe organization documents and approves a privacy by design policy that requires privacy to be considered and built in when new products, features or processing activities are designed.
Malware Protection
PassingThe organization requires anti-malware protection to be installed and running on every active in-scope staff device.
Endpoint Security Validation
MonitoringThe organization checks staff devices on an ongoing basis against its endpoint security baseline, including that the operating system has no pending security updates.
Endpoint Security Policy
PassingThe organization documents and approves an endpoint security policy that sets the minimum security configuration for every device used to access company data.
Endpoint Encryption
MonitoringThe organization requires every staff device to be registered, linked to its user and reporting its status, with full disk encryption enabled.
Impact Analysis
MonitoringThe organization identifies the production resources its services depend on and monitors their health, so the impact of an outage, change or degradation on in-scope assets can be assessed and acted on.
Internal Audit
MonitoringThe organization carries out an internal audit of its security and privacy program at least every 12 months against a defined scope, and records the findings and the corrective actions taken.
Limit Network Connections
MonitoringProduction systems accept connections from the internet only through approved entry points, and in-scope resources are not directly reachable from public networks.
External System Connections
MonitoringThe organization connects its cloud providers for monitoring and configures production network rules to deny traffic by default, allowing only connections that are explicitly required; the firewall ruleset is reviewed at least every 12 months.
Inventory of Infrastructure Assets
MonitoringThe organization maintains an inventory of its in-scope infrastructure resources, and every resource has an assigned owner.
Anomalous Behavior Detection
PassingThe organization enables a threat detection service on every in-scope cloud account to flag anomalous or malicious activity for investigation.
Capacity & Performance Management
MonitoringThe organization configures health and capacity alerting for in-scope databases, compute, load balancers and web applications, so that resource exhaustion and degraded performance are detected and handled.
Unauthorized Activity Monitoring
MonitoringThe organization watches for unauthorized access and activity on its critical systems, and uses periodic access reviews to confirm that only approved accounts hold access.
Network & Data Flow Diagrams
PassingThe organization maintains diagrams of its production network and of how data flows between its systems, and updates them at least every 12 months.
Asset Ownership Assignment
PassingThe organization assigns an infrastructure operations owner who is accountable for production assets and their configuration.
Asset Inventory Updates
MonitoringThe organization updates its asset inventory whenever systems or components are installed, moved or removed, and confirms the inventory is accurate during the annual internal audit.
Inventory of Endpoint Assets
MonitoringThe organization maintains an inventory of staff devices in which every in-scope staff member has reported a device, every device is linked to its user, and every device has reported its status within the last 30 days.
Centralized Security Logging
PassingThe organization enables audit logging on its in-scope cloud accounts and services, and collects the logs centrally where they are retained for investigation.
Automated Incident Reporting
PassingThe organization routes security alerts and staff reports of suspected incidents automatically to the people responsible for triage, so every event reaches the incident process without manual relay.
Incident Reporting Assistance
PassingThe organization gives customers and other external parties a published contact or support page in every in-scope product through which they can report security issues, incidents and complaints.
Incident Management Policy & Procedure
PassingThe organization documents and approves an incident management policy and procedure that define how security and privacy incidents are reported, classified, contained, resolved, communicated and reviewed afterwards.
Incident Tracking
MonitoringThe organization configures an incident management process, records every reported incident in a register, and tracks each one through investigation to closure.
Vulnerability Remediation Process
MonitoringThe organization scans its production systems for vulnerabilities and fixes findings within deadlines based on severity, by default 7 days for critical, 30 for high, 60 for medium and 90 for low.
Centralized Flaw Remediation
MonitoringThe organization tracks vulnerability findings from all sources in a central place and resolves each one within the deadline set for its severity.
Penetration Testing
PassingThe organization has a penetration test of its systems performed at least every 12 months and resolves the reported findings within the agreed deadlines.
Vulnerability Management Policy & Procedure
PassingThe organization documents and approves a vulnerability management procedure that sets how systems are scanned, how findings are prioritized and the remediation deadline for each severity.
Security policies and documents from Northwind Cloud's compliance program.
Access Control Policy
Policy
Business Continuity & Disaster Recovery Policy
Policy
Encryption Policy
Policy
Incident Management Policy
Policy
Information Security Policy
Policy
Penetration test summary
Audit reports
Executive summary of the latest external penetration test.
Security whitepaper
Security overview
How we design, build and run Northwind App securely.
Vendors Northwind Cloud uses to process data in its infrastructure and business operations.
Mailgun
Sends product and account emails.
Email delivery
Hosted in Germany, United States
Common questions about Northwind Cloud's security.
In two availability zones of a single cloud region in the EU, with encrypted backups in a second region.
We notify affected customers without undue delay, and within 72 hours for incidents involving personal data.
Ask us to access, update, migrate or delete the personal data we hold about you.